We're not a call center.
We're a revenue recovery system for restaurants.
A done-for-you AI phone agent that answers every ring 24/7, books reservations, takes takeout, and recovers the 28% of calls your restaurant currently sends to voicemail. Live in 2–4 weeks. Flat fee. Zero lock-in.
It picks up on the first ring. Every ring. Forever.
The average restaurant misses 28% of inbound calls.
That's reservations during prep. Takeout during the rush. Private events on a Sunday night. Each missed ring is $40–$400 walking to the restaurant down the street.
Do that math across a year. Then book the call.
Four steps. One outcome.
Audit
We pull your call logs. Show you exactly how many rings you missed last month — and what each one was worth.
Blueprint
A 30/60/90-day plan: reservations, takeout, hours, allergens, waitlist. Cost vs. recovered revenue, in writing.
Build
Your AI phone agent goes live in 2–4 weeks. Trained on your menu, your hours, your voice, your POS.
Own
Full handoff. Dashboards, transcripts, recordings. We work ourselves out of a job — that's the contract.
One agent. Every call.
Most restaurants only need three or four of these turned on. On the call we tell you which ones move the needle for your concept — and which to skip.
Reservations
Books, modifies, cancels — synced to OpenTable, Resy, Tock or Google Calendar in real time.
Takeout & Delivery
Reads the menu, takes the order, charges the card, fires the ticket to your POS.
Off-Hours
Answers every ring at 2am, on Mondays, during the rush. Never sends a guest to voicemail.
FAQ Deflection
Hours, parking, dress code, allergens, kids' menu — handled in seconds without bothering staff.
Private Events
Qualifies inquiries, captures party size, date, budget — drops a hot lead in your inbox.
Win-Back
Calls dormant regulars with a personalized offer. Pure recovered revenue.
Brooklyn trattoria: from 42 missed calls a week to zero — in 21 days.
Started with a single line going to voicemail every Friday at 7pm.
We trained the agent on their menu, hours, allergens, and OpenTable inventory. Live in 18 days.
Inside one month, the phone became their highest-margin reservation channel — and the host stopped leaving the floor.
Built for service. Not for slides.
No retainers. No surprises.
Your investment: one flat fee. Pays itself back in 60 days.
We will recover more than the agent costs in 60 days. Or you don't pay runtime.
If recovered call revenue in your first 60 days doesn't exceed our monthly runtime fee, those two months are on us. You keep the agent, the recordings, the integrations — everything.
Covers. Not vibes.
"We were missing 40+ calls a week. The bot caught every single one. Found $11K in reservations the first month."
"Friday rush used to be chaos. Now the phone handles itself and my host actually greets guests at the door."
"Takeout orders went up 32% in 60 days. The bot upsells better than my staff does."
"Stopped paying $2,800/mo for a call center that took messages. The bot actually books."
"It speaks Spanish and English. That alone was worth it for our market."
"Honest audit, no upsell. They told us which calls a human still needed to take. Refreshing."
Last names abbreviated · Full references on request
Built by someone who knows what a missed call really costs.
Brandon spent a decade in cybersecurity, where vague promises do not survive production.
Obsidian builds restaurant phone agents the same way: scoped, tested, deployed, owned by you.
If it cannot book a table, take an order, or save a shift, it does not get built.
Pick a time that works.
Senior operator. Free missed-call audit within 24 hours.
Calendar not loading? Email hello@obsidianailabs.ca
Worth answering.
Will it actually sound like a real person?+
Yes. Modern voice AI is indistinguishable for 95%+ of calls. We tune the voice, pace, and personality to match your brand — guests don't realize unless you tell them.
Does it integrate with my reservations and POS?+
OpenTable, Resy, Tock, Toast, Square, Clover, Google Calendar — yes. If it has an API or accepts email confirmations, we connect it.
What happens on edge cases — large parties, complaints, press calls?+
The bot routes them. You set the rules: party over 8 → host's cell, complaint → manager's line, press → owner. Nothing slips through.
How much does it cost?+
$8–25K to build, fixed scope. Runtime is typically $200–600/mo depending on call volume. Most restaurants recover it inside 60 days from missed-call revenue alone.
Is the strategy call really free?+
Yes. 30 minutes, no pitch deck. You leave with a written audit of your missed-call revenue and a build plan — whether you hire us or not.
Stop missing calls.
Start filling tables.
Thirty minutes. A free missed-call audit. Zero obligation.